The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or out and about and can raise and lower temperatures to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy supplier for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it without help or call a HVAC pro like Vogts Heating & Air. If you’re putting it in yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem because the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than older programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive adequate electricity, Nest says you could have some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is creating odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t switch on or turns off and on rapidly in a short period of time.

You may think something is suspect with your heating and cooling system, but if you just got the Nest, we advise you check your thermostat first. This is especially timely if the weather is temperate, and you haven’t been running your heat or air conditioning frequently.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting on your own but can’t repair the problem, a smart thermostat professional such as one from Vogts Heating & Air can assist you. We can identify the malfunction and install a C-wire, if necessary.

Smart thermostats like the Nest are created to make your life easier, with automatic energy-efficient programming and the opportunity to monitor temperatures while you’re away from home. It’s a frustrating experience when yours won’t run properly, but our heating and cooling experts at Vogts Heating & Air can resolve the problem in no time.

If you’re going through weird heating and cooling behavior with your new Nest, give us a call at 208-621-0129 to request your appointment right away.